Any merchandise being returned for any reason, must be authorized by Southern Distributors, Inc. before shipment. Items returned must be shipped prepaid. We can’t accept COD shipments.
Products are only eligible to be returned for 14 days from the date of delivery. After 14 days products are not eligible to be returned. Products can only be returned unused and in commercially resalable condition. Any products returned wet or having been wet, not in their original factory packaging or shrink wrapping are not eligible for refund. These products are only eligible to be serviced under their warranty. Special order merchandise or dropped shipped items are not eligible for return.
RESTOCKING FEES
If products are returned unused, in resalable condition and are authorized by SDI within a 14-day period of the delivery date, a 15% or $10 minimum transaction fee is charged. Whichever is higher.